Motherboard failure on IAD-VPS-P-3 on 16 Apr 2026 00:16:11 (UTC+00:00)
At around 3:00PM EDT our systems notified us that services were inaccessible.
At 5:00PM EDT we had a new hypervisor setup and we're currently pulling backups from our off-site server. We expect this to take around 4-6 hours as we're pulling the data from an off-site server.
Additional notices will be posted here and emailed to all affected users.
STATUS UPDATES
17:23 EDT: 5% Pulled.
17:36 EDT: 10% Pulled.
19:54 EDT: 75% Pulled
20:15 EDT: 90% Pulled.
At 5:00PM EDT we had a new hypervisor setup and we're currently pulling backups from our off-site server. We expect this to take around 4-6 hours as we're pulling the data from an off-site server.
Additional notices will be posted here and emailed to all affected users.
STATUS UPDATES
17:23 EDT: 5% Pulled.
17:36 EDT: 10% Pulled.
19:54 EDT: 75% Pulled
20:15 EDT: 90% Pulled.